360 SMS for Zoho CRM

360 SMS for Zoho CRM

Customer Engagement got smarter with AI-Powered Multichannel Messaging — SMS, MMS & WhatsApp in a Fully Zoho-Native App

Built for: CRM Developed by: 360 Degree Cloud Technologies Pvt. Ltd.

360 SMS is your all-in-one Zoho-native messaging app for SMS, MMS, and WhatsApp communication—designed to help teams engage faster, personalize better, and automate at scale.

Stay inside Zoho CRM, send messages instantly, and manage every conversation with context. No switching tabs. No complex setup. Just seamless Zoho SMS, WhatsApp messaging, and automation in one place.

Perfect for teams that need conversion-oriented, timely, and compliant communication across sales, service, marketing, support, and operations.

MULTICHANNEL, ALL-IN-ONE MESSAGING INSIDE ZOHO
Send SMS, MMS, and WhatsApp right inside Zoho CRM and manage everything in one place—1:1 conversations, automated workflows, and organized templates—all within a fully native multichannel platform.

BULK MESSAGING & SCHEDULING
Launch personalized bulk SMS and WhatsApp campaigns at scale and schedule messages for the perfect delivery time to boost engagement, response rates, and campaign performance.

BUILT 100% FOR ZOHO CRM
Native to Zoho from day one. Access and track every conversation across standard and custom modules—while keeping all customer data secure inside your Zoho CRM, ensuring complete ownership and compliance.

AI-POWERED MESSAGING
AI reply suggestions, AI ChatAgent for auto-responses, intent-based compliance, and AI-driven templates that boost engagement instantly.

INCOMING ALERTS FOR FASTER ENGAGEMENT
Instant alerts notify you the moment customers reply—so no message goes unseen. Ensure timely responses and faster conversions with real-time inbound notifications inside Zoho.

SMART COMPLIANCE & OPT-IN MANAGEMENT
Built-in compliance controls and opt-in/opt-out management ensure safer, legally compliant customer communication.

POWERFUL ANALYTICS
Track delivery, engagement, response insights, and WhatsApp/SMS campaign performance—improve your SMS marketing and WhatsApp marketing results with data-driven decisions.

LINK SHORTENING & TRACKING
Share branded short links in SMS and WhatsApp and track clicks, CTR, and campaign performance directly from Zoho. Measure engagement and optimize messaging with real-time analytics.

ONE-CLICK INSTALLATION
Install 360 SMS in one click from the Zoho CRM marketplace and start messaging instantly—no setup headaches. Start manual and automated texting in Zoho in minutes.

Key Features:

    Tags

    Deployment type Zoho platform
    Published date Jul 22, 2025
    Version 1.1
    Latest Released date Jan 8, 2026
    Category Sales
    Pricing Free
    Vendor Website

    Compatible Editions

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